Update date : 24-Mar-2025
QA: 177 Answers With Detailed Explanation
PDF includes all updated objectives of Service-Cloud-Consultant Exam Questions with 100% Money back Guarantee.
Update date : 24-Mar-2025
QA: 177
Real Service-Cloud-Consultant Exam Questions with 100% Money back Guarantee.
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Salesforce Certified Service cloud consultant (WI25)
Administer and Maintain Service Cloud Exam
The updated objectives for the exam include the following domains:
Industry Knowledge (12%)
Implementation Strategies (14%)
Service Cloud Solution Design (20%)
Knowledge Management (14%)
Intake and Interaction Channels (14%)
Case Management (14%)
Contact Center Analytics (8%)
Integrations (4%)
The Salesforce Service-Cloud-Consultant exam is for experienced consultants looking to validate their advanced skills in designing and implementing Service Cloud solutions, while the Salesforce ADX261 exam is for administrators looking to gain practical skills in administering and maintaining Service Cloud.
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